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Medical Office Coordinator
2 months ago
About the Role
We are seeking an experienced and skilled Clinical Support Specialist to join our team at Wearside Medical Practice.
The successful candidate will be responsible for providing administrative support to our clinical staff, ensuring the smooth operation of our practice.
Key Responsibilities
- Answering telephones and dealing with patient queries in a professional and courteous manner
- Supporting clinical staff with searches, audits, and daily tasks
- Scanning and coding patient correspondence into patient records
- Monitoring the practice email account and responding to queries
- Booking appointments and dealing with prescription requests
- Taking minutes of meetings and maintaining patient registers
Requirements
- GCSEs and NVQ Level 2 or 3
- Minimum 2 years' experience working in a primary care setting
- Knowledge of Emis Web and medical terminology
- Excellent interpersonal and communication skills
- Ability to work calmly and methodically under pressure
About Us
Wearside Medical Practice is a well-organized and forward-thinking practice with a strong commitment to providing high-quality patient care. We are proud of our Good rating from the CQC and our high QOF achievement each year.
We use EMIS Web and other innovative systems to support our clinical and administrative teams. If you are a motivated and organized individual with a passion for delivering excellent patient care, we would love to hear from you.
