Medical Office Coordinator

4 weeks ago


Sunderland, Sunderland, United Kingdom Redhouse Medical Centre Full time

Job Summary

We are seeking a highly organized and detail-oriented Medical Administrator to join our team at Redhouse Medical Centre. As a Medical Administrator, you will play a vital role in supporting our reception team and ensuring the smooth operation of our practice.

Main Duties

The successful candidate will be responsible for undertaking a wide range of reception duties, including greeting and directing patients, effective use of the appointment system, booking appointments, and processing information. You will also be responsible for acting as the central point of contact for patients, distributing information, messages, and enquiries for the clinical team, and liaising with multi-disciplinary team members and external agencies.

Administrative Support

You will provide administrative support to the multidisciplinary team, including supporting the administration and receptionist teams with patient registration, booking appointments, and processing information in a timely manner. You will also support staff with the distribution of information, messages, and enquiries for the clinical team, and liaising with multidisciplinary team members and external agencies.

Person Specification

We are looking for a candidate with excellent communication and interpersonal skills, who is able to work effectively in a fast-paced environment. You will need to have a GCSE in Mathematics and English (C or above) or equivalent, and experience of working with the general public. NVQ Level 2 in Health and Social Care is desirable, as is experience of administrative duties and working in a healthcare setting.



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