Medical Administrator

1 week ago


Sunderland, Sunderland, United Kingdom Redhouse Medical Centre Full time

About Redhouse Medical Centre

We are a 5,000-patient practice located in the North of Sunderland, providing high-quality healthcare services to our community. Our state-of-the-art facilities and experienced team make us an ideal place to work.

Job Summary

We are seeking a dedicated and productive Medical Administrator to support and enhance our reception team. The successful candidate will be responsible for undertaking a wide range of reception duties and providing general support to the multidisciplinary team.

Main Responsibilities

  • Undertake a wide range of reception duties, including greeting and directing patients, effective use of the appointment system, and booking appointments.
  • Process information and assist patients as required.
  • Act as the central point of contact for patients, distributing information, messages, and enquiries for the clinical team.
  • Liaise with multidisciplinary team members and external agencies, such as secondary care and community service providers.
  • Support the administration and receptionist teams with patient registration, booking appointments, and processing information in a timely manner.

Person Specification

  • GCSE Mathematics & English (C or above) or equivalent.
  • NVQ Level 2 in Health and Social Care (desirable).
  • Experience of working with the general public.
  • Experience of administrative duties (desirable).
  • Experience of working in a healthcare setting (desirable).

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