Customer Service Representative

5 days ago

Londonderry, United Kingdom Halfords Group PLC Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales experience to our customers.

Key Responsibilities
  • Provide outstanding customer service and sales experience to customers
  • Work collaboratively with colleagues to achieve sales targets and provide a seamless customer experience
  • Develop and maintain a thorough knowledge of our products and services to provide expert advice to customers
  • Contribute to the achievement of sales targets and business objectives
Requirements
  • Experience of delivering great customer service in a retail sales environment
  • A proactive approach to helping customers and understanding their needs
  • Availability to work on a rota basis, including weekends
What We Offer
  • Competitive hourly rate
  • Opportunities for career development and progression
  • Discounts on our products and services
  • A fun and supportive work environment

We are an equal opportunities employer and welcome applications from all backgrounds. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we would love to hear from you.

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