Customer Service Representative

1 week ago

Londonderry, United Kingdom AXA Group Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional manner.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a prompt and professional manner
  • Provide accurate and timely information to customers regarding their policies and services
  • Work collaboratively with internal teams to resolve customer issues and improve overall customer experience
  • Continuously improve knowledge and skills to provide exceptional customer service
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

About AXA

AXA is a leading global insurance company that is committed to helping people live a better life. We offer a range of insurance products and services that are designed to meet the needs of individuals, businesses, and communities around the world. Our mission is to be the most trusted and respected insurance company in the world, and we are committed to delivering exceptional service to our customers.

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