Customer Service Representative

8 hours ago


Londonderry, United Kingdom AXA Group Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional manner.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a courteous and professional manner
  • Provide accurate and timely information to customers regarding their policies and services
  • Work collaboratively with internal teams to resolve customer issues and improve overall customer experience
  • Participate in ongoing training and development to enhance knowledge and skills
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

About AXA

AXA is a leading global insurance company that is committed to helping our customers achieve their goals and protect their assets. We are proud to be a diverse and inclusive organization that values our employees and strives to create a positive work environment.



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