Customer Service Representative

10 hours ago


Londonderry, United Kingdom AXA Group Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional manner.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a prompt and professional manner
  • Provide accurate and timely information to customers regarding their policies and services
  • Work collaboratively with internal teams to resolve customer issues and improve overall customer experience
  • Develop and maintain a thorough understanding of our products and services to effectively communicate with customers
  • Meet or exceed performance targets and quality standards
What We Offer

We offer a competitive salary, annual review, and a range of benefits, including a contributory pension scheme, life assurance, and generous annual leave. We also provide opportunities for career development and growth, as well as a supportive and inclusive work environment.

About AXA

AXA is a leading global insurance company, committed to empowering people to live a better life. We are proud to be part of the AXA Group, a company that values integrity, courage, and customer-first approach. We are an equal opportunities employer and welcome applications from diverse backgrounds.



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