Customer Service Representative

2 days ago

Londonderry, United Kingdom AXA Group Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our Customer Service team at AXA Group. As a Customer Service Representative, you will be the main point of contact for our customers, providing exceptional service and support to ensure their needs are met.

Key Responsibilities
  • Answer phone calls from customers, addressing a variety of queries and concerns.
  • Use your judgment to determine the best solution to a problem, following company policy and procedures.
  • Put the interests of our customers at the heart of every decision you make.
What We Offer

As a Customer Service Representative at AXA Group, you will benefit from:

  • A competitive salary with annual review.
  • Annual company and performance-based bonus.
  • Contributory pension scheme with up to 12% employer contributions.
  • Life Assurance.
  • Generous annual leave plus Bank and Company days.
  • AXA employee discounts.
  • Education support and plenty of learning opportunities.
About AXA Group

AXA Group is a leading global insurance company, committed to empowering people to live a better life. We strive to lead the transformation of our industry, and we're looking for talented individuals who share our values and vision.

We're proud to be an equal opportunities employer, welcoming applications from all backgrounds. Our values are at the heart of everything we do, and we believe integrity, courage, and a customer-first approach make us a great place to work.

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