Ophthalmology Department Administrator
2 days ago
About the Role
We are seeking an experienced and efficient administrative professional to join our Ophthalmology Department as a Reception and Booking Clerk. This is a fantastic opportunity to work in a fast-paced environment, providing excellent patient care and administrative support to our team.
Key Responsibilities
- Provide exceptional patient care and support, ensuring a smooth and efficient experience for all patients.
- Manage patient appointments, bookings, and waiting lists, ensuring accurate and timely updates to our systems.
- Answer telephones, respond to queries, and provide information to patients and staff.
- Use the NHS E-Referral Service to upload referral letters to EPIC, ensuring seamless communication with our clinical teams.
- Work collaboratively with our team to maintain a high level of patient satisfaction and ensure the smooth running of the department.
About Us
The Royal Devon University Healthcare NHS Foundation Trust is a leading healthcare provider in the South West, delivering high-quality patient care and innovative services to our local communities. We are committed to fostering a culture of inclusivity, diversity, and excellence, and we welcome applications from individuals who share our values.
What We Offer
- A competitive salary and benefits package, including access to our comprehensive occupational health services and staff discounts.
- A supportive and collaborative work environment, with opportunities for professional development and growth.
- A chance to make a real difference in the lives of our patients and contribute to the success of our department.
How to Apply
If you are a motivated and organized individual with excellent communication skills, we would love to hear from you. Please submit your application, including your CV and a covering letter, to [insert contact details].
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