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Ophthalmology Department Administrator
2 months ago
About the Role
We are seeking an experienced and efficient administrative professional to join our Ophthalmology Department as a Reception and Booking Clerk. This is a fantastic opportunity to work in a fast-paced environment, providing excellent patient care and administrative support to our team.
Key Responsibilities
- Provide exceptional patient care and support, ensuring a smooth and efficient experience for all patients.
- Manage patient appointments, bookings, and waiting lists, ensuring accurate and timely updates to our systems.
- Answer telephones, respond to queries, and provide information to patients and staff.
- Use the NHS E-Referral Service to upload referral letters to EPIC, ensuring seamless communication and coordination with our teams.
Requirements
To be successful in this role, you will need:
Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and external partners.Strong administrative and organizational skills, with the ability to manage multiple tasks and priorities in a fast-paced environment.Proficiency in using computer systems, including EPIC and other relevant software.A commitment to providing exceptional patient care and support, with a focus on delivering high-quality services.What We Offer
As a valued member of our team, you will enjoy a range of benefits, including:
A competitive salary and benefits package.Opportunities for professional development and growth.A supportive and inclusive work environment.Access to our comprehensive occupational health services and wellbeing activities.How to Apply
If you are a motivated and organized individual with a passion for delivering exceptional patient care, we would love to hear from you. Please submit your application, including your CV and a covering letter, to [insert contact details].
