Ophthalmology Department Administrator
4 weeks ago
About the Role
We are seeking an experienced and efficient administrative professional to join our Ophthalmology Department as a Reception and Booking Clerk. This is a fantastic opportunity to work in a fast-paced environment, providing excellent patient care and administrative support to our team.
Key Responsibilities
- Provide exceptional patient care and support, ensuring a smooth and efficient experience for our patients.
- Manage patient appointments, bookings, and waiting lists, ensuring accurate and timely updates to our systems.
- Answer telephones, respond to queries, and provide information to patients and staff.
- Use the NHS E-Referral Service to upload referral letters to EPIC, ensuring seamless communication with our clinical teams.
- Work collaboratively with our team to maintain a high level of patient satisfaction and ensure the smooth running of our services.
About Us
The Royal Devon University Healthcare NHS Foundation Trust is a leading healthcare provider in the South West, delivering high-quality patient care and innovative services to our communities. We are committed to developing our staff and providing opportunities for growth and development.
What We Offer
- A competitive salary and benefits package, including access to our comprehensive occupational health services and staff discounts.
- A supportive and inclusive work environment, with opportunities for professional development and growth.
- A chance to work in a dynamic and fast-paced environment, making a real difference to the lives of our patients and communities.
How to Apply
If you are a motivated and organized individual with excellent communication skills, we would love to hear from you. Please submit your application, including your CV and a covering letter, to [insert contact details].
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