Ophthalmology Department Administrator

4 weeks ago


Exeter, Devon, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full time

About the Role

We are seeking an experienced and efficient administrative professional to join our Ophthalmology Department as a Reception and Booking Clerk. This is a fantastic opportunity to work in a fast-paced environment, providing excellent patient care and administrative support to our team.

Key Responsibilities

  • Provide exceptional patient care and support, ensuring a smooth and efficient experience for our patients.
  • Manage patient appointments, bookings, and waiting lists, ensuring accurate and timely updates to our systems.
  • Answer telephones, respond to queries, and provide information to patients and staff.
  • Use the NHS E-Referral Service to upload referral letters to EPIC, ensuring seamless communication with our clinical teams.
  • Work collaboratively with our team to maintain a high level of patient satisfaction and ensure the smooth running of our services.

About Us

The Royal Devon University Healthcare NHS Foundation Trust is a leading healthcare provider in the South West, delivering high-quality patient care and innovative services to our communities. We are committed to developing our staff and providing opportunities for growth and development.

What We Offer

  • A competitive salary and benefits package, including access to our comprehensive occupational health services and staff discounts.
  • A supportive and inclusive work environment, with opportunities for professional development and growth.
  • A chance to work in a dynamic and fast-paced environment, making a real difference to the lives of our patients and communities.

How to Apply

If you are a motivated and organized individual with excellent communication skills, we would love to hear from you. Please submit your application, including your CV and a covering letter, to [insert contact details].



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