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Administrative Assistant
2 months ago
About the Role
We are seeking an experienced and efficient Administrative Assistant to join our Ophthalmology Department within the Surgical Services Division. As a key member of our team, you will be responsible for providing administrative and clerical support to ensure the smooth operation of the department.
Key Responsibilities
- Provide administrative support to the Ophthalmology Department, including answering telephones, responding to emails, and maintaining accurate records.
- Book patient appointments and manage waiting lists, ensuring timely and accurate updates to the system.
- Use the NHS E-Referral Service to upload referral letters to EPIC, maintaining accurate and up-to-date patient information.
- Provide effective communication to patients and staff, ensuring a positive and efficient experience.
- Work collaboratively with the team to achieve shared goals and objectives, contributing to a fast-paced and dynamic environment.
Requirements
- Proven experience in an administrative role, preferably in a healthcare setting.
- Excellent communication and interpersonal skills, with the ability to work effectively with patients and staff at all levels.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Proficiency in using computer software, including Microsoft Office and EPIC.
- Able to work flexibly, including working hours, to meet the needs of the department.
What We Offer
- A competitive salary and benefits package, including access to our comprehensive occupational health services and staff discounts.
- Opportunities for professional development and growth, including training and education programs.
- A supportive and inclusive work environment, with a focus on employee well-being and work-life balance.
- The chance to work with a talented and dedicated team, making a positive impact on patient care and outcomes.