Administrative Assistant
2 weeks ago
About the Role
We are seeking an experienced and efficient Administrative Assistant to join our Ophthalmology Department within the Surgical Services Division. As a key member of our team, you will be responsible for providing administrative and clerical support to ensure the smooth operation of the department.
Key Responsibilities
- Provide administrative support to the Ophthalmology Department, including answering telephones, responding to emails, and maintaining accurate records.
- Book patient appointments and manage waiting lists, ensuring accurate and timely updates to the system.
- Use the NHS E-Referral Service to upload referral letters to EPIC, maintaining accurate and up-to-date patient information.
- Provide effective communication to patients and staff, ensuring a positive and efficient experience.
- Work collaboratively with the team to achieve shared goals and objectives, contributing to a fast-paced and dynamic environment.
Requirements
- Proven experience in an administrative role, preferably in a healthcare setting.
- Excellent communication and interpersonal skills, with the ability to work effectively with patients and staff.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects.
- Proficiency in using computer software, including Microsoft Office and EPIC.
- Ability to work flexibly, including working hours and shifts, to meet the needs of the department.
About Us
The Royal Devon University Healthcare NHS Foundation Trust is a leading healthcare provider, delivering high-quality services to our local communities. We are committed to providing a positive and inclusive work environment, where our staff can grow and develop their careers.
Benefits
- Competitive salary and benefits package.
- Opportunities for career development and progression.
- Flexible working arrangements, including remote working and flexible hours.
- Access to our comprehensive occupational health services, including counseling and wellbeing activities.
- Discounts on shopping, fitness, and leisure options, as well as salary sacrifice options.
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