Client Support Specialist

3 weeks ago


Colchester, Essex, United Kingdom Ardonagh Advisory Full time

Customer Service Advisor – Ardonagh Advisory

Competitive salary with performance-based bonuses.

Flexible full-time and part-time opportunities available.

Are you currently in Retail or Hospitality and seeking a more balanced work-life dynamic? Or perhaps you're a recent school or college graduate eager to embark on a professional journey? If this resonates with you, we have an exciting opportunity for you

As a Customer Service Advisor, you will enjoy a structured work schedule from Monday to Friday, with occasional Saturday shifts. We provide comprehensive training, so prior experience is not a requirement. Your starting salary will be competitive, with additional performance bonuses that can significantly enhance your annual earnings.

Our onboarding process includes a thorough induction followed by an extensive training program designed to equip you with the skills necessary for success in the Insurance sector. We are dedicated to your professional development and growth within our organization.

Key Responsibilities:

Deliver exceptional customer service to our valued clients through various communication channels, ensuring attention to detail and a positive demeanor. Effectively handle a high volume of inquiries in a fast-paced contact center environment, consistently meeting and exceeding established performance metrics. Collaborate with team members to foster a supportive and productive work atmosphere, achieving collective goals while enjoying the process.

In return, you will be embraced by a supportive organizational culture that prioritizes your well-being. Additional benefits include:

· Generous holiday allowance, including bank holidays.
· Opportunities for career advancement within the Ardonagh family.
· Access to professional qualifications to enhance your expertise in the Insurance industry.
· A pension plan to secure your future.
· Comprehensive support for mental and physical health, including dedicated wellness resources.
· Paid time off for community service initiatives.
· Recognition programs to celebrate outstanding contributions within our team.



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