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Client Support Specialist

2 months ago

Colchester, Essex, United Kingdom IG Full time

About the Role

At IG, we are seeking a highly skilled Client Support Specialist to join our team. As a Client Support Specialist, you will play a crucial role in supporting our clients with their accounting needs.

Key Responsibilities

  • Preparation of management accounts and financial forecasts, ensuring accuracy and timeliness.
  • Assistance with tax compliance work, including preparation of tax returns and other financial documents.
  • Supporting client managers with portfolio management, including analysis and interpretation of financial data.
  • Supporting clients with the transition to cloud accounting, ensuring a seamless experience.
  • Supervising and supporting colleagues who are studying towards their qualifications, providing guidance and mentorship.

Requirements

  • ACA and ACCA Qualified or Part-qualified, with a strong understanding of accounting principles and practices.
  • Experience working in practice, with a proven track record of delivering high-quality results.
  • Ability to analyze and interpret complex financial information, with a keen eye for detail.
  • Proficiency in MS Office suite, with experience using Xero (desirable).

What We Offer

  • Generous holiday entitlement, allowing for a healthy work-life balance.
  • Health Cash Plan from day 1, providing financial support for medical expenses.
  • Enhanced maternity pay, demonstrating our commitment to supporting working families.
  • Hybrid working arrangement, offering flexibility and autonomy.
  • Individual Learning and Development plan, supporting career growth and professional development.
  • Access to Mental Health support, prioritizing employee well-being.
  • Life Assurance, providing peace of mind for employees and their loved ones.
  • Regular social events, fostering a sense of community and camaraderie.