Locality Coordinator

4 days ago


Torquay, Torbay, United Kingdom Torbay and South Devon NHS Foundation Trust Full time

About the Role

We are seeking a highly skilled and experienced Locality Coordinator to join our team at Torbay and South Devon NHS Foundation Trust. As a key member of our Health and Wellbeing Team, you will play a vital role in coordinating the care of patients in their own homes, working closely with healthcare professionals and social care colleagues to ensure seamless care delivery.

Key Responsibilities

  • Coordinate regular multi-disciplinary meetings to facilitate effective communication and collaboration among healthcare professionals and social care colleagues.
  • Liaise with health and social care colleagues in the local community, including voluntary sector representatives, to support patients in their own homes.
  • Utilize case finding tools to identify patients at risk of loss of independence, potential risk of unnecessary admission to hospital or longer-term care.
  • Provide high-quality customer service, recording contact information, supporting initial prioritization of contacts, and on-going liaison with referrers and relevant others.
  • Maintain IT-based information systems and produce key performance data.

Requirements

  • Good general education and a good command of the English language, verbal and written.
  • Knowledge of office administration/customer services acquired through training or experience to diploma level or equivalent qualification.
  • Knowledge of Health and Social Care administration and processes.
  • Experience in using multiple database computer systems and working in an office environment.
  • Ability to work well in a team, communicate effectively with a wide range of people, and maintain confidentiality.

What We Offer

As a Locality Coordinator with Torbay and South Devon NHS Foundation Trust, you will have the opportunity to work in a dynamic and forward-thinking environment, contributing to the delivery of high-quality patient care. You will be part of a multi-disciplinary team that values collaboration, professionalism, and a commitment to excellence.


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