Skilled Contact Centre Supervisor
3 weeks ago
Position Overview: Experienced Contact Centre Team Leader
We are on the lookout for enthusiastic leaders to oversee our growing UK Retentions division. If you are dedicated to nurturing talent, mentoring teams, and providing outstanding customer experiences, we encourage you to consider this opportunity.
Core Responsibilities:
- Foster a high-performance culture within your team
- Promote effective resolution on first contact
- Offer clear direction and acknowledgment to team members
- Leverage analytics to enhance performance and uncover areas for improvement
Qualifications:
- Proven experience in team leadership and coaching
- Excellent communication and analytical skills
- Ability to excel in a dynamic work environment
- Competence in Microsoft Office applications
What We Offer:
- Attractive salary with performance-related bonuses
- Flexible hybrid working arrangements
- Contemporary office space with various amenities
- 25 days of annual leave plus public holidays
- Pension scheme and life insurance options
About Hastings Direct:
At Hastings Direct, we are committed to fostering an environment where our employees are empowered to provide exceptional service to our clients. We strive to deliver quality products at competitive prices with straightforward service.
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Skilled Contact Centre Supervisor
3 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timePosition Overview: Experienced Contact Centre Team LeaderWe are on the lookout for motivated professionals to oversee our growing UK Retentions division. If you are enthusiastic about team development, mentoring, and providing outstanding customer experiences, we encourage you to consider this opportunity.Core Responsibilities:Foster a high-performance...
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Skilled Contact Centre Team Supervisor
3 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timePosition Overview: Experienced Contact Centre Team LeaderWe are on the lookout for enthusiastic leaders to oversee our growing Retentions division. If you are dedicated to nurturing talent, mentoring team members, and ensuring outstanding customer interactions, we encourage you to consider this opportunity.Core Responsibilities:Foster a high-performance...
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Skilled Contact Centre Team Supervisor
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Leicester, Leicester, United Kingdom Hastings Direct Full timeBecome a Key Player as an Experienced Contact Centre Team LeaderWe are looking for motivated professionals to oversee our growing UK Retentions division. If you are enthusiastic about nurturing talent, mentoring, and providing outstanding customer experiences, we would like to connect with you.Primary Duties:Foster a high-performance culture within your...
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Leicester, Leicester, United Kingdom Hastings Direct Full timePosition Overview: Experienced Contact Centre Team LeaderWe are looking for enthusiastic leaders to oversee our growing UK Retentions division. If you are dedicated to nurturing talent, mentoring, and providing outstanding customer support, we encourage you to consider this opportunity.Core Responsibilities:Foster a high-performance culture within your...
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Leicester, Leicester, United Kingdom Hastings Direct Full timePosition Overview: Experienced Contact Centre Team LeaderWe are on the lookout for motivated leaders to oversee our growing UK Retentions division. If you are dedicated to fostering team development, mentoring, and providing outstanding customer experiences, we encourage you to consider this opportunity.Core Responsibilities:Foster a high-performance culture...
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