Call Centre Support Specialist
5 days ago
Job Title: Call Centre Advisor
Job Summary:
Pertemps Bond is seeking a highly skilled and customer-focused Call Centre Advisor to join our team. As a Call Centre Advisor, you will be the first point of contact for our clients, handling customer inquiries, resolving issues, and providing exceptional service.
Key Responsibilities:
- Communicate effectively with customers via phone, email, and in-person
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide product information and make recommendations to customers
- Work collaboratively with internal teams to resolve customer issues
- Meet or exceed customer satisfaction targets
Requirements:
- Excellent customer service skills and a strong ability to communicate effectively
- Previous call centre experience, preferably in a customer-facing role
- Ability to work in a fast-paced environment and meet productivity targets
- Strong problem-solving skills and ability to think critically
- Ability to work independently and as part of a team
What We Offer:
- Competitive salary and benefits package
- Opportunities for career advancement and professional growth
- Collaborative and dynamic work environment
- Training and development programs to enhance your skills and knowledge
How to Apply:
Please submit your application, including your resume and a cover letter, to [insert contact information].
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