Task Coordination Specialist

4 weeks ago

Worthing, West Sussex, United Kingdom Equiniti Full time

Management Level

Business Division:

Business Function / Department:

Job Title: Task Specialist

Reporting to (Job Title):

Equiniti stands as a premier global provider of shareholder, pension, remediation, and credit technology solutions. With a workforce exceeding 6000, we serve 37 million individuals across 120 nations.

Our vision at EQ is to establish ourselves as the foremost global share registrar, delivering complementary services to our clientele. Our core values are the bedrock of our success: we are TRUSTED to fulfill our commitments, COMMERCIAL in fostering long-term value, COLLABORATIVE in our approach, and we IMPROVE by consistently enhancing our skills and services. Now is an exceptional time to be part of EQ.

Role Overview

We are in search of a Task Specialist to become a vital member of our Executive and Discretionary Share Plans Settlements Team, providing support to our clients with their tailored needs. This team operates under tight deadlines, making it ideal for individuals who thrive in a dynamic office environment. The role entails offering technical guidance and leveraging available resources to effectively meet the objectives of the team and the broader organization, all while upholding Equiniti's values and standards. This position presents an opportunity to cultivate specialized knowledge in share plans, along with a wider understanding of the share market.

Key Responsibilities

  • Mentor and train team members, sharing best practices throughout the team.
  • Collaborate closely with the Team Manager to ensure timely and accurate task delivery.
  • Participate in meetings and calls with both internal and external stakeholders as necessary.
  • Review and approve work items and specialized tasks.
  • Serve as an escalation point for team-related issues.
  • Identify and implement improvements in team operations to enhance service quality and process efficiency.
  • Provide technical guidance and support to team members, Client Relationship Managers, and Implementation Managers.
  • Foster strong working relationships with Client Relationship Managers and other key stakeholders to ensure seamless service delivery.
  • Generate team management information to share with relevant stakeholders (e.g., weekly activity reports, monthly vesting schedules).
  • Own and regularly review team procedures.
  • Assist with any additional tasks as requested by Senior Management.
  • Support Senior Management in executing centrally driven changes.
  • Exemplify Equiniti's values and behaviors to promote a positive leadership culture.

Required Skills and Attributes

The ideal candidate will possess the following qualifications, skills, and attributes:

  • Self-motivated with a strong focus on task completion.
  • Technical proficiency in systems and Share Plans.
  • Demonstrated commitment to exceptional customer service.
  • Meticulous attention to detail.
  • Strong organizational abilities to effectively manage personal and team priorities.
  • Confidence to work independently or collaboratively to achieve objectives.
  • Proficient in MS Office, particularly Excel.
  • Analytical mindset; capable of addressing complex business challenges clearly and effectively.
  • Excellent communication skills; able to influence and inspire others.
  • Dedication to fostering a culture of continuous improvement.
  • Ability to perform well under pressure while maintaining a focus on delivering outstanding service.
  • Strong stakeholder management capabilities.
  • Effective task planning and adherence to timelines.

Equiniti is committed to promoting equality of opportunity for all employees. We encourage applications from individuals regardless of age, disability, gender, sexual orientation, race, religion, or belief.

Please be aware that any employment offer is contingent upon successful completion of pre-employment screening checks, which include verification of five years of activity and gaps, as well as checks for criminal background, credit history, sanctions, and CIFAS.

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