Customer Experience Manager
6 days ago
We are seeking a highly skilled and experienced Customer Experience Manager to join our team at TransPennine Express. As a key member of our leadership team, you will be responsible for delivering exceptional customer experiences across our rail network.
Key Responsibilities- Lead and influence a team of Conductors to provide outstanding customer service
- Develop and implement customer experience strategies to drive business growth and improvement
- Monitor and report on customer feedback and sentiment to inform business decisions
- Collaborate with cross-functional teams to ensure seamless customer experiences across all touchpoints
- Proven experience in a customer-facing leadership role, preferably in the rail industry
- Strong understanding of customer experience principles and practices
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Competitive salary and benefits package
- Opportunities for professional development and growth
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
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Customer Experience Manager
7 days ago
Liverpool, Liverpool, United Kingdom Zachary Daniels Full timeAbout the RoleWe are seeking a highly skilled Customer Service Manager to join our team at Zachary Daniels. As a key member of our customer service team, you will be responsible for leading and managing a team of customer service representatives, providing coaching, training, and development opportunities to ensure excellent customer service delivery.Key...
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Customer Experience Manager
1 week ago
Liverpool, Liverpool, United Kingdom Zachary Daniels Full timeWe are seeking a highly skilled Customer Service Director to join our team at Zachary Daniels, a dynamic and entrepreneurial outdoor sportswear brand. As a key member of our customer service team, you will be responsible for leading and managing a team of customer service representatives, providing coaching, training, and development opportunities to ensure...
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Customer Experience Manager
7 days ago
Liverpool, Liverpool, United Kingdom Zachary Daniels Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Director to join our team at Zachary Daniels. As a key member of our customer-facing department, you will be responsible for leading and managing a team of customer service representatives, providing coaching, training, and development opportunities to ensure excellent customer...
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Customer Experience Manager
1 week ago
Liverpool, Liverpool, United Kingdom Lindt Careers Full timeAbout the RoleAs a key member of our Lindt UK retail team, you will play a vital role in driving sales growth and delivering exceptional customer experiences in our stores. We are seeking a highly motivated and results-driven individual to join our team as an Apprentice Supervisor.Key ResponsibilitiesSupport Store Management Team: Collaborate with the store...
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Customer Experience Ambassador
4 days ago
Liverpool, Liverpool, United Kingdom Inchcape Retail Limited Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Expert at Mercedes Benz of Liverpool. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers receive a premium service.Key ResponsibilitiesProactively...
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Customer Experience Ambassador
4 days ago
Liverpool, Liverpool, United Kingdom Inchcape Retail Limited Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Expert at Mercedes Benz of Liverpool. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers receive a premium service.Key ResponsibilitiesProactively...
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Customer Experience Specialist
6 days ago
Liverpool, Liverpool, United Kingdom Containerships Full timeAbout UsCMA CGM Containerships is a leading provider of multimodal logistics and door-to-door intra-Europe transport solutions. Our company is a subsidiary of the CMA CGM Group, a global leader in the shipping and logistics industry.Job PurposeThe Customer Service Coordinator - Key Accounts will play a critical role in supporting the Key Account Team...
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Customer Experience Specialist
7 days ago
Liverpool, Liverpool, United Kingdom Containerships Full timeAbout UsCMA CGM Containerships is a leading provider of multimodal logistics and door-to-door intra-Europe transport solutions. Our company is a subsidiary of the CMA CGM Group, a global leader in the shipping and logistics industry.Job PurposeThe Customer Service Coordinator - Key Accounts will play a critical role in supporting the Key Account Team...
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Customer Experience Partner
2 months ago
Liverpool, Liverpool, United Kingdom CMA CGM Full timeCMA CGM | ABOUT US Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete...
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Customer Experience Expert
4 days ago
Liverpool, Liverpool, United Kingdom Inchcape Retail Limited Full timeJob DescriptionMercedes Benz of Liverpool - Customer Experience Expert£13,962.67 (OTE £15,920) + Employee Benefits22 hours per weekShift pattern: Saturday 9-5, Sunday 12-4 and one day during the week which can be flexibleWhat we can offer you:33 days annual leave, including bank holidays, rising with length of service. Holiday buying scheme also...
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Customer Experience Expert
3 days ago
Liverpool, Liverpool, United Kingdom Inchcape Retail Limited Full timeJob DescriptionMercedes Benz of Liverpool - Customer Experience Expert£13,962.67 (OTE £15,920) + Employee Benefits22 hours per weekShift pattern: Saturday 9-5, Sunday 12-4 and one day during the week which can be flexibleWhat we can offer you:33 days annual leave, including bank holidays, rising with length of service. Holiday buying scheme also...
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Customer Experience Specialist
7 days ago
Liverpool, Liverpool, United Kingdom Jump Inc Full timeAbout Jump IncJump Inc is a rapidly expanding urban playgrounds estate across the UK, dedicated to providing a unique and exciting experience for jumpers of all ages.Our MissionWe strive to create a fun and safe environment where individuals can come together, socialize, and enjoy a range of activities, from trampolines to inflatables and ninja zones.What We...
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Customer Experience Specialist
6 days ago
Liverpool, Liverpool, United Kingdom Jump Inc Full timeAbout Jump IncJump Inc is a rapidly expanding urban playgrounds estate across the UK, dedicated to providing a unique and exciting experience for jumpers of all ages.Our MissionWe strive to create a fun and safe environment where individuals can come together, socialize, and enjoy a range of activities, from trampolines to inflatables and ninja zones.What We...
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Customer Experience Expert
1 month ago
Liverpool, Liverpool, United Kingdom Inchcape Retail - Part of Group 1 Automotive Full timeMercedes Benz of Liverpool - Customer Experience ExpertGBP13, OTE GBP15,920) + Employee Benefits 22 hours per week What we can offer you33 days' annual leave, including bank holidays, rising with length of service. Holiday buying scheme also availableRetail discounts that save you money every dayGym discounts, cash healthcare plans, and a cycle-to-work...
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Customer Experience Director
6 days ago
Liverpool, Liverpool, United Kingdom Hollister Co. Stores Full timeJob DescriptionA Full-Time Key Holder plays a crucial role in driving business success through leadership and is actively involved in ensuring a unique customer experience. Key Holders should be assertive, analytical, and trustworthy as a leader of a multi-million dollar business. They utilize applied learning to evolve as a business leader and improve store...
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Customer Experience Director
1 week ago
Liverpool, Liverpool, United Kingdom Hollister Co. Stores Full timeJob DescriptionA Full-Time Key Holder plays a crucial role in driving business success through leadership and is actively involved in ensuring a unique customer experience. Key Holders should be assertive, analytical, and trustworthy as a leader of a multi-million dollar business. They utilize applied learning to evolve as a business leader and improve store...
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Customer Experience Specialist
3 weeks ago
Liverpool, Liverpool, United Kingdom Maersk Full timeShape Customer Journeys in a Global Logistics EnvironmentAre you passionate about delivering exceptional customer service and driving positive outcomes? Do you thrive in a dynamic environment where innovation is key?Maersk, a leading global logistics provider, seeks a dedicated Customer Experience Consultant to join our high-performing team. In this role,...
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Customer Experience Advocate
1 week ago
Liverpool, Liverpool, United Kingdom Acorn insurance & Financial Services LTD Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Acorn Insurance & Financial Services LTD. As a Customer Service Representative - Telematics, you will be responsible for providing exceptional customer service to our clients, responding to their queries and concerns, and resolving issues in a...
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Customer Experience Ambassador
6 days ago
Liverpool, Liverpool, United Kingdom Octopus Energy Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Ambassador. As a key member of our sales team, you will play a vital role in introducing our local communities to Octopus Energy as a preferred potential supplier.Key ResponsibilitiesCustomer Engagement: You will be responsible for...
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Customer Experience Ambassador
7 days ago
Liverpool, Liverpool, United Kingdom Octopus Energy Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Ambassador. As a key member of our sales team, you will play a vital role in introducing our local communities to Octopus Energy as a preferred potential supplier.Key ResponsibilitiesCustomer Engagement: You will be responsible for...