Junior Product Operations Specialist
3 weeks ago
Become a part of Moody's where we foster a collaborative atmosphere that encourages idea sharing, innovative thinking, and meaningful engagement with both colleagues and clients.
Position Overview:
As a Junior Product Operations Specialist, your primary focus will be to assist in the operational management of our Insurance offerings. This position provides avenues for professional growth and participation in stimulating projects.
Key Responsibilities:
- Utilizing Salesforce to track sales transactions and maintain precise client information
- Coordinating the distribution of global insurance products and licensing keys
- Establishing client profiles for electronic services and managing software distribution
- Delivering outstanding customer service and addressing client inquiries efficiently
- Working in conjunction with various departments to enhance client satisfaction
- Recognizing potential challenges and suggesting enhancements to operational workflows
- Complying with established operational protocols
Required Qualifications:
- Bachelor's degree in Finance, Business Management, or a related discipline
- Background in customer support, administrative tasks, or operational roles
- Exceptional communication abilities and proficiency in English
- Meticulous attention to detail and precision
Technical Proficiencies:
- Proficient in Microsoft Office Suite
- Familiarity with data analysis methodologies is advantageous
- Experience with Enterprise IT, Database, and CRM platforms is beneficial
Moody's is committed to equal employment opportunities. We prioritize diversity and inclusivity within our workforce.
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