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Credit Operations Specialist

2 months ago


Edinburgh, Edinburgh, United Kingdom JP Morgan Chase Bank, National Association Full time
Job Overview

Advance your career as a Credit Operations Associate at J.P. Morgan Chase Bank, National Association.

Credit Platform Services operates on a global scale, supporting both the US Private Bank and the International Private Bank. With a presence in various international locations, our team collaborates closely with Lending & Mortgage Specialists and Credit Risk Executives to ensure an outstanding client experience.

As a Credit Operations Associate within the Wealth Management sector, your key responsibilities will include:
  • Documenting credit facility agreements with clients.
  • Setting up credit facilities, including accurate data entry into credit systems.
  • Monitoring covenants and collateral on a daily basis.
  • Managing exception reporting and resolution processes.
  • Delivering exceptional service to clients and internal stakeholders.
  • Contributing to projects aimed at streamlining processes and automating manual tasks using low-code and no-code tools.
Key Responsibilities
  • Ensure accurate data input into credit systems, maintaining high standards of data integrity.
  • Prioritize daily team activities to meet service levels and deadlines while providing excellent client service.
  • Oversee daily exception reporting processes and collaborate with internal stakeholders to resolve issues.
  • Support junior team members through coaching and guidance.
  • Assist with internal and external audit and regulatory examination activities.
Required Qualifications and Skills
  • Experience in financial services, banking, or credit-related roles.
  • Exceptional attention to detail with strong organizational and prioritization abilities.
  • Excellent interpersonal skills, capable of working independently and as part of a team.
  • A collaborative mindset, maintaining a positive attitude and high performance in demanding situations.
  • Ability to identify process improvements and support implementation of changes.
Preferred Qualifications
  • Familiarity with credit products, such as mortgages and loans, is advantageous.
About J.P. Morgan

J.P. Morgan is a leading global financial services firm, providing strategic advice and products to a diverse clientele, including corporations, governments, and institutional investors. Our commitment to excellence drives our approach to client service, fostering long-term partnerships to help clients achieve their objectives.

We value our people as our greatest asset, recognizing that the diverse talents they bring to our workforce are integral to our success. We are an equal opportunity employer, committed to diversity and inclusion, and do not discriminate based on any protected attribute. We also accommodate applicants' and employees' needs related to religious practices and disabilities. For more information about our commitment to inclusivity, please refer to our FAQs.

About Our Team

J.P. Morgan Asset & Wealth Management provides top-tier investment management and private banking solutions. Our Asset Management division offers a comprehensive range of strategies and expertise across various asset classes, while our Wealth Management team assists individuals and families in effectively managing their financial goals.