Customer Service Counter Representative
4 weeks ago
Counter Assistant - WHSmith
Contract Type: Permanent
Working hours: 12 hours per week
As a Counter Assistant at WHSmith, you will play a crucial role in delivering outstanding customer service. Your responsibilities will include facilitating connections for customers, assisting with travel-related services, and managing financial transactions. Our aim is to ensure that both our customers and team members feel valued and supported in their experiences.
Key Responsibilities:
- Providing exceptional service to all customers.
- Efficiently managing customer queues to ensure timely access to services.
- Upholding high standards of accuracy and governance.
- Collaborating with team members to foster a supportive work environment.
- A genuine enthusiasm for enhancing customer experiences.
- Strong communication skills within the team.
- Drive to achieve outstanding results and maintain high standards.
- Flexibility to adapt to the evolving needs of the business.
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