Retail Counter Customer Advisor

4 weeks ago


Telford, Telford and Wrekin, United Kingdom WH Smith Retail Holdings Limited Full time
Job Overview

Counter Assistant - WHSmith

Contract Type: Permanent

Working hours: 12 hours per week

As a Counter Assistant at WHSmith, you will play a crucial role in delivering outstanding customer service. Your responsibilities will include facilitating communication, assisting with travel-related transactions, and managing essential financial services. Our goal is to ensure that both customers and team members feel valued and connected throughout their experiences.

Key Responsibilities:
  • Providing exceptional service to every customer.
  • Efficiently managing customer queues to enhance service accessibility.
  • Upholding high standards of accuracy and attention to detail.
  • Collaborating effectively with team members to foster a supportive environment.
Desired Attributes:
  • A genuine enthusiasm for delivering an outstanding customer experience.
  • Strong communication skills to engage with team members.
  • A drive to achieve excellent results and maintain high standards.
  • Flexibility to adapt to the evolving needs of the business.


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