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Retail Counter Service Associate

2 months ago

Telford, Telford and Wrekin, United Kingdom WH Smith Retail Holdings Limited Full time
Job Overview

Counter Assistant - WHSmith

Contract Type: Permanent

Working hours: 12 hours per week

As a Counter Assistant at WHSmith, you will play a vital role in delivering outstanding customer service, facilitating connections for individuals across distances, managing travel-related transactions, and assisting with financial services. Our aim is to ensure that both our customers and team members feel a sense of pride in their experiences with us.

Key Responsibilities:
  • Providing exceptional service to every customer.
  • Efficiently managing customer queues to ensure swift access to services.
  • Upholding high standards of accuracy and attention to detail.
  • Collaborating effectively with team members to foster a supportive environment.
Desired Attributes:
  • A genuine enthusiasm for enhancing customer experiences.
  • Strong communication skills within the team.
  • Drive to achieve excellent results and maintain high standards.
  • Flexibility to adapt to the evolving needs of the business.