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Beauty Counter Manager

2 months ago


Telford, Telford and Wrekin, United Kingdom Boots Full time
About the Role

We are seeking a highly motivated and experienced Beauty Counter Manager to join our team at Boots. As a Beauty Counter Manager, you will be responsible for delivering exceptional customer service and driving sales growth in our No7 beauty counters.

Key Responsibilities
  • Lead and Motivate Your Team: Inspire and motivate your team to achieve and exceed their sales targets through coaching and sharing constructive feedback.
  • Build Great Relationships: Build strong relationships with customers and colleagues to create a positive and supportive working environment.
  • Provide Personalized Consultations: Provide personalized consultations using the latest skincare, makeup, and beauty products to customers.
  • Drive Sales Growth: Deliver your sales targets by creating business plans and driving in-store promotions and No7 offers.
  • Complete Our Award-Winning Development Programme: Complete our 12-month Skin School development programme to enhance your knowledge and skills.
  • Create a Vibrant and Supportive Working Environment: Create a vibrant and supportive working environment by nurturing relationships with your store team, sharing knowledge and tips, and celebrating team success.
  • Be an Ambassador for the No7 Brand: Be an ambassador for the No7 brand across your store, showcasing the range of No7 skincare and beauty products to customers.
Requirements
  • Passion for Beauty: A passion for makeup, skincare, and the No7 brand.
  • Leadership Experience: Experience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success, and ensures your team always feels supported and listened to.
  • Outstanding Customer Service: Outstanding customer service skills, with experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding.
  • Business Acumen: The ability to work with business plans, achieve sales targets, and review individual and team performance.
  • Enthusiasm for Learning and Development: Enthusiasm for your ongoing learning and development journey, expanding your skincare knowledge and service expertise.
What We Offer
  • Generous Employee Discount: A generous employee discount on our own brands and partner businesses.
  • Holiday Entitlement: Holiday entitlement that increases with length of service.
  • Discretionary Annual Bonus Scheme: A discretionary annual bonus scheme.
  • No7 Products for Personal Use: Your own quarterly allocation of No7 products for personal use.
  • CIBTAC Certification: The opportunity to become a certified skin expert with our CIBTAC certification.
  • No7 Macmillan Beauty Advisor: The opportunity to become a No7 Macmillan Beauty Advisor, supporting patients experiencing the visible effects of cancer treatment.
  • Retirement Savings Plan: A retirement savings plan.