Account Manager

4 weeks ago

Telford, Telford and Wrekin, United Kingdom Clinique Full time
Clinique - Account Manager - House of Fraser- 35 Hours

Job Summary:

Clinique is seeking a highly motivated and customer-focused Account Manager to join our team. As a key member of our retail beauty team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and building strong relationships with our clients.

We are looking for a passionate and results-driven individual who is eager to learn and grow with our company. If you have a passion for beauty, a strong work ethic, and excellent communication skills, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Provide personalized customer service and product recommendations to drive sales and customer satisfaction
  • Build and maintain strong relationships with clients to understand their needs and preferences
  • Stay up-to-date on product knowledge and trends to provide expert advice and recommendations
  • Contribute to visual merchandising and store displays to create an engaging and inspiring shopping environment
  • Work collaboratively with the sales team to achieve sales targets and drive business growth

What We Offer:

  • Competitive industry salary and commission scheme
  • Annual leave and family leave
  • Product discount and staff product concession monthly credit spend allowance
  • Mental health wellbeing initiatives (Umind App and Employee Assistant Programme)
  • Benefits platform with exclusive discounts and offers
  • Work life connections – Employee Assistance Programme
  • Extensive training and development opportunities

Qualifications:

  • About you
  • Previous retail industry/customer services experience
  • A desire to understand client skin and makeup goals to confidentially recommend custom-fit routines
  • A passion and energy to provide inspirational, authentic, and personalized customer service
  • An approachable and friendly personality
  • Confidence in speaking to customers, get to know them, and understand their needs to best cater to them
  • Flexible availability across days/hours
  • Proof of right to live and work in the country

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