Customer Service Representative
2 months ago
Job Overview
We are seeking a highly motivated and customer-focused individual to join our team as a Counter Assistant at WHSmith. As a Counter Assistant, you will play a vital role in providing exceptional customer service to our customers, ensuring they have a positive experience in our stores.
Key Responsibilities
- Deliver outstanding customer service to all customers, responding to their queries and resolving any issues in a professional and courteous manner.
- Manage queues and ensure that customers can access the services they need quickly and efficiently.
- Meet high standards of governance and attention to detail, maintaining a clean and organized store environment.
- Work collaboratively as part of a team, supporting colleagues to achieve sales targets and provide excellent customer service.
Requirements
- A passion for delivering exceptional customer service and a commitment to providing a positive experience for our customers.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
- A flexible and adaptable approach, with the ability to work varied shifts and meet the needs of the business.
- A strong work ethic and a commitment to achieving sales targets and providing excellent customer service.
What We Offer
- A competitive salary and benefits package.
- The opportunity to work for a leading retailer with a strong brand and reputation.
- Training and development opportunities to help you succeed in your role.
- A fun and supportive work environment with a team of like-minded individuals.
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