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Technical Service Account Manager

2 months ago

Milton, West Dunbartonshire, United Kingdom Achilles Information Limited Full time

Job Title: Technical Service Account Manager - Carbon Management Specialist

Job Summary:

Achilles Information Limited is seeking an experienced Technical Service Account Manager to join our team. As a Technical Service Account Manager, you will be responsible for managing client relationships and providing technical support to help them achieve and maintain certification in our carbon management program.

Key Responsibilities:

  • Manage client relationships and provide technical support to help them achieve and maintain certification in our carbon management program
  • Provide lead technical support and liaise with partners and colleagues to resolve technical issues and queries
  • Develop and deliver technical training sessions for clients and internal team members
  • Conduct research to assist the Achilles technical team in progressing and planning program improvements
  • Provide technical input to new program and service developments

Requirements:

  • Experience in carbon management or a related field
  • Strong customer service skills and ability to build and maintain effective working relationships with stakeholders
  • Experience in business development and project management
  • Excellent English written and oral communication skills
  • Bachelor's degree or equivalent in a relevant field

About Us:

Achilles Information Limited is a global company that provides supply chain transparency, carbon reduction, and management services to leading global brands. We are committed to equity, diversity, and inclusion in our practices and workforce.