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Global Sales Operations Manager
2 months ago
MasterMover is a leading innovator in the material handling industry, providing electric tugs and other load-moving solutions to industries worldwide.
We are a global organization with a strong commitment to customer success, innovation, and growth.
Role OverviewWe are seeking an experienced and driven Global Sales Operations Manager to join our dynamic team.
In this critical role, you will be responsible for overseeing and optimizing our global sales processes, driving operational excellence, and enabling our sales teams to achieve their full potential.
Sales Process Optimization- Analyze and streamline sales processes across global regions to improve efficiency, reduce bottlenecks, and enhance overall sales performance.
- Develop and implement tools, resources, and training programs that empower the sales teams to succeed in a competitive market.
- Monitor key performance indicators (KPIs) for the sales team, providing regular reports and insights to senior management.
- Oversee the global implementation and ongoing management of the CRM system, ensuring data integrity, user adoption, and continuous improvement.
- Collaborate with regional sales leaders to develop accurate sales forecasts and provide in-depth analysis of sales performance against targets.
- Work closely with Marketing, Product, and Finance teams to ensure alignment on sales strategies, product launches, and pricing.
- Contribute to the development and execution of global sales strategies, supporting the achievement of business objectives.
- Experience in sales operations, preferably in a global or multi-regional environment.
- Bachelor's degree in Business, Sales, Marketing, or a related field.
- Strong analytical skills, with proficiency in CRM systems (ideally HubSpot), sales analytics tools, and Microsoft Excel.
- Experience working in a global context, with an understanding of different cultural and business practices.