Sales and Retention Manager

3 days ago

Leeds, Leeds, United Kingdom Toyota Full time

About the Role:

As a Sales and Retention Manager at Toyota, you will play a crucial role in developing and executing strategies to increase customer lifetime value and drive business growth. Your primary responsibility will be to develop and implement renewal strategies, manage retention activity, and track key performance indicators (KPIs) to ensure consistency in approach and performance across the organization.

Key Responsibilities:

  • Develop and execute renewal strategies to increase customer retention and drive business growth
  • Manage retention activity, including tracking KPIs and identifying areas for improvement
  • Collaborate with cross-functional teams to ensure alignment and effective execution of retention strategies
  • Provide coaching and support to sales teams to help them achieve their goals
  • Develop and maintain relationships with key stakeholders, including customers, sales teams, and other business partners

Requirements:

  • Proven track record of success in sales and customer retention
  • Strong analytical and problem-solving skills, with the ability to interpret and analyze data to drive business decisions
  • Excellent communication and presentation skills, with the ability to effectively communicate with stakeholders at all levels
  • Ability to work independently and as part of a team, with a strong focus on collaboration and teamwork
  • Strong business acumen, with a deep understanding of the automotive industry and the challenges facing customers

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development, including training and coaching
  • A dynamic and supportive work environment, with a strong focus on teamwork and collaboration
  • The chance to work with a leading brand in the automotive industry

About Toyota:

Toyota is a leading manufacturer of passenger and commercial vehicles, with a strong commitment to innovation, quality, and customer satisfaction. We are proud to offer a range of products and services that meet the needs of our customers, and we are dedicated to building long-term relationships with our customers and partners.

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