Guest Services Team Supervisor
3 weeks ago
Welcome to Novotel London Tower Bridge, where hospitality thrives with enthusiasm.
As a leader in the realm of responsible hospitality, Novotel is part of a global network that encompasses numerous brands, hotels, and dining establishments across various countries. Each brand possesses its unique character, yet they all share a unified goal: to continuously innovate and redefine the hospitality experience.
By becoming a part of our team, you will embrace the essence of hospitality, which is fundamentally a heartfelt endeavor.
You will find yourself in a nurturing environment, surrounded by a team that encourages you to be your authentic self. This is a supportive space for personal growth, career exploration, and the pursuit of opportunities within the hospitality sector, whether locally or internationally.
Enjoy exclusive benefits tailored to the industry, along with recognition for your daily contributions.
Every action you take with us will carry significant meaning, creating memorable and impactful experiences for our guests, colleagues, and the community.
Hospitality is a heartfelt endeavor.
ResponsibilitiesYour Role:
- Assist in guiding, mentoring, and training team members.
- Oversee and allocate tasks; ensure adherence to brand standards.
Qualifications and Skills:
- A service-oriented personality is essential, along with a genuine passion for people.
- Previous experience in a comparable leadership position is advantageous.
- Strong interpersonal skills, problem-solving abilities, and the capacity to lead by example.
- Candidates must possess the right to work in the UK.
Benefits:
- Enjoy a complimentary one- or two-day stay at another Novotel property in the UK each year.
- Access to employee discounted rates at Novotel hotels worldwide.
- Excellent training and development opportunities within the hotel and across the Novotel network.
- Complimentary meals during shifts.
- Referral bonuses for recommending friends.
- Cycle to Work Scheme.
- Additional discounts at Novotel properties globally, including various renowned brands.
Candidates must possess the right to work in the UK.
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