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Hospitality Operations Supervisor

2 months ago

Charing, United Kingdom Crowne Plaza Kings Cross Full time

Position:
Hospitality Operations Supervisor

Location:
Crowne Plaza London Kings Cross

Salary:
Competitive, based on experience

About Us:
Crowne Plaza London Kings Cross, a prestigious 4-star establishment, is in search of a motivated and skilled Hospitality Operations Supervisor.

The Role:

In the capacity of Hospitality Operations Supervisor, you will manage the daily functions of our dining venues, lounges, and event spaces, ensuring exceptional service quality and guest satisfaction.

  • Overseeing and coordinating the efforts of the hospitality team
  • Ensuring compliance with company standards and protocols
  • Upholding rigorous hygiene, health, and safety regulations
  • Assisting in the training and development of team members
  • Managing stock levels and ensuring efficient service operations
  • Supporting the Hospitality Manager in daily tasks and special occasions

Key Responsibilities:

  • Supervise daily activities in dining venues, lounges, and event spaces
  • Guarantee high levels of service and guest satisfaction
  • Maintain hygiene, health, and safety standards
  • Assist the Hospitality Manager in operational tasks

Qualifications:

  • Prior experience in a supervisory capacity within the hospitality sector
  • A positive demeanor and dedication to outstanding guest service
  • Willingness to work flexible hours, including evenings, weekends, and holidays

We offer a competitive salary and benefits package, opportunities for professional development and career advancement, as well as discounts on accommodations and dining within the IHG network.

Join us at Crowne Plaza London Kings Cross and become part of a team that prioritizes excellence and hospitality.