Team Leader
6 months ago
**Job Title**: Team Leader
**Location**:Charing, Ashford, Kent
**Salary**: £14 per hour
**Hours**: 20 Per week (10 Saturday & 10 Sunday)
**About Us**: We are a leading provider of Ambulance transport services, dedicated to ensuring the safe and efficient transportation of patients to and from medical facilities. Our mission is to deliver exceptional care and support to every patient we serve.
As a Team Leader, you will play a crucial role in coordinating the day-to-day operations of our Ambulance Transport department. Reporting directly to the Operations Manager, you will be responsible for supervising operational staff, ensuring smooth processes, and maintaining the highest standards of patient care.
Key Responsibilities:
- Coordinate patient journeys and supervise operational staff
- Plan shift rosters to ensure adequate coverage
- Monitor productivity, efficiency, and crew performance
- Communicate with stakeholders to ensure strong processes and timely communication
- Ensure patient safety and adherence to safe working practices
- Review patient feedback and implement improvements
- Maintain accurate records and promote a safe working environment
- Support, lead, and motivate staff to meet customer expectations
- Be a part of an on-call rota
**Requirements**:
- Full driving license and clear enhanced DBS check
- Strong communication and interpersonal skills
- Caring attitude towards patients
- Ability to work under pressure and meet deadlines
- Previous team leader/supervisor experience (desirable)
- Knowledge of patient transport services (desirable)
**Benefits**:
- 20 days annual leave - po-rata
- Pension contribution
- To apply, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.
**Job Type**: Part-time
**Salary**: £14.00 per hour
Expected hours: 20 per week
**Benefits**:
- Company pension
- Employee discount
- Free parking
Schedule:
- Weekends only
**Experience**:
- Team Leader in Ambulance Transport: 1 year (preferred)
Ability to Relocate:
- Charing, TN27 0EN: Relocate before starting work (required)
Work Location: In person
Reference ID: Ops TL
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