Supply Chain Operations Manager
1 week ago
We are seeking a highly skilled Program Manager to join our Amazon Transportation Services (ATS) team. As a Program Manager, you will play a key role in shaping the future of our Surface Transportation operations.
Your primary responsibility will be to develop and implement a world-class middle mile process that delivers goods on time at the best cost.
This role requires a strong passion for continuous improvement, with experience in managing large and complex projects. You will work closely with our EU Fulfillment Center, Sort Center, Air Node, and Delivery Station network to drive operational excellence.
Key responsibilities- Drive internal & network level excellence by designing and implementing systems, metrics and programs that maximize compliance, productivity and continuous improvement.
- Build strong partnership with operations field leaders to identify impact of new business initiatives and successfully integrate and deploy them onsite.
- Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers.
- Work with technology teams and product managers to develop new tools and systems to support the growth of the business.
- Support to improve the vision, content, and delivery of standard work and ACES Training program.
- Create benchmark standards and audit process
- Analyze and solving operational barriers with a focus on understanding root causes.
- A degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and basic SQL
- Experience in program or project management
- Experience working cross functionally with tech and non-tech teams
- Experience in defining and implementing process improvement initiatives using data and metrics
- Experience in supply chain
- Experience defining program requirements and using data and metrics to determine improvements
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