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Claims Specialist

2 months ago

StokeonTrent, Stoke-on-Trent, United Kingdom Davies Group Full time
{"Job Title": "Liability Claims Handler", "Job Description": "Role Overview

We are seeking an experienced Liability Claims Handler to join our Casualty team based in Stoke. Your role will be to provide a quality claims service on behalf of clients and proactively handle claims in accordance with the insurer's claims handling philosophy.

Key Responsibilities
  • To establish if cover is in place for the claim
  • To record all claims on the digital claims-handling system and ensure that all MI data is consistently and accurately recorded
  • To investigate claims either directly via desktop, or by instructing loss adjusters
  • To make decisions on liability
  • To negotiate claim settlements
  • To ensure compliance with all legal timescales and client SLAs
  • To build relationships with external clients and stakeholders
  • To attend client claim review meetings as required
Requirements
  • Liability Claims Handling experience
  • A professional and adaptable communication style
  • Efficient administrative skills
  • Strong numeracy, literacy, and IT skills
  • A proactive attitude and enthusiastic approach
  • An excellent customer service manner
  • The ability to work as part of a team
  • A willingness to take individual responsibility
  • The capability to adapt and be flexible
  • Experience of policy wording and terms and conditions, indemnity processes, modern claims practice, the Civil Procedure Rules, MOJ protocols, current case law, and personal injury valuation and negotiations
Why Davies?

At Davies, people are at the heart of all we do. Our values state that we succeed together, and it is this that makes the business a great place to work. You will be valued and supported, and receive excellent benefits including:

  • Exclusive Rewards Platform
  • Generous Holiday Allowance
  • Professional Growth and Development Opportunities
", "lang_code": "en-US"}