People Services Coordinator

1 day ago


Manchester, United Kingdom BNY Full time
Job Title: People Services Administrator

At BNY, we're seeking a highly organized and detail-oriented individual to join our People Team as a People Services Administrator. This role is located in Manchester, UK, and offers a hybrid work arrangement.

Key Responsibilities:
  • Provide first-line support for employee inquiries via our knowledge management system.
  • Triage and escalate complex issues to experienced representatives, People Advisors, and/or People CoE's.
  • Produce and dispatch employee correspondence in a timely manner.
  • Offer general administrative assistance as required.
  • Prepare and submit payroll, Oracle, and Employee Self-Service system changes to the Workforce Administration team.
  • Assist with sickness and long-term disability cases.
  • Produce supporting documentation for employee lifecycle events.
  • Support corporate initiatives and HR projects as needed.
  • Participate in internal and external audits.
Requirements:
  • Excellent organizational skills with the ability to work under pressure.
  • Experience working to tight deadlines with a strong focus on results.
  • Strong attention to detail and high accuracy.
  • Ability to communicate professionally at all levels.
  • Experience in customer service with strong client orientation skills.
  • Proficiency in MS Office products.
Why BNY?

We're a leading global financial services company with a strong culture of innovation and inclusion. Our employees are empowered to grow and succeed, and we offer a range of benefits and rewards to support their well-being and career development.

At BNY, we're committed to creating a diverse and inclusive workplace where everyone can thrive. We're proud to have been recognized as one of the world's most admired companies and a leader in sustainability.



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