People Services Coordinator
1 day ago
At BNY, we're seeking a highly organized and detail-oriented individual to join our People Team as a People Services Administrator. This role is located in Manchester, UK, and offers a hybrid work arrangement.
Key Responsibilities:- Provide first-line support for employee inquiries via our knowledge management system.
- Triage and escalate complex issues to experienced representatives, People Advisors, and/or People CoE's.
- Produce and dispatch employee correspondence in a timely manner.
- Offer general administrative assistance as required.
- Prepare and submit payroll, Oracle, and Employee Self-Service system changes to the Workforce Administration team.
- Assist with sickness and long-term disability cases.
- Produce supporting documentation for employee lifecycle events.
- Support corporate initiatives and HR projects as needed.
- Participate in internal and external audits.
- Excellent organizational skills with the ability to work under pressure.
- Experience working to tight deadlines with a strong focus on results.
- Strong attention to detail and high accuracy.
- Ability to communicate professionally at all levels.
- Experience in customer service with strong client orientation skills.
- Proficiency in MS Office products.
We're a leading global financial services company with a strong culture of innovation and inclusion. Our employees are empowered to grow and succeed, and we offer a range of benefits and rewards to support their well-being and career development.
At BNY, we're committed to creating a diverse and inclusive workplace where everyone can thrive. We're proud to have been recognized as one of the world's most admired companies and a leader in sustainability.
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