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People Services Coordinator
3 months ago
Join a Leading Team in Human Resources
Are you ready to step into the role of People Services Coordinator?
As a People Services Coordinator, you will be an integral member of our People Services Team, managing the complete employee lifecycle at Intrum. Your responsibilities will include HR administration, conducting pre-employment assessments, facilitating onboarding processes, and delivering exceptional customer service to all staff members.
This role offers the flexibility of hybrid working arrangements. You will have opportunities to collaborate with various business sectors throughout the UK & Ireland. A strong foundation in HR administration is essential, particularly in a dynamic environment with stringent deadlines. We are looking for a proactive and responsive individual to join our ambitious HR People Team, committed to driving innovation, efficiency, and progressive people solutions to uphold our reputation as an employer of choice.
Key Responsibilities:
- Serve as the primary contact for incoming HR and onboarding inquiries, including managing emails and responding to phone calls.
- Coordinate pre-employment and ongoing employee screening processes, including background checks and credit assessments.
- Act as a key resource for all people-related inquiries, providing friendly and professional service to all employees.
- Manage the employee lifecycle processes, including onboarding, probation periods, departures, and contractual modifications.
- Oversee the daily operations of our HR Information System, ensuring all employee records are accurate and up-to-date.
- Uphold the FCA principle of Consumer Duty by ensuring positive customer outcomes across all areas that may impact our clients.
What We Are Looking For:
- Proficient HR administration skills across the employee lifecycle, with a keen eye for detail.
- Ability to manage a busy workload effectively, adhering to deadlines and responding promptly to priority tasks.
- Flexibility and adaptability to meet the evolving needs of the organization.
- A commitment to discretion, integrity, and professionalism at all times.
- A proactive approach to unfamiliar tasks, with a passion for enhancing the employee experience.
- Strong English communication skills, both verbal and written, with the ability to tailor communication to various audiences.
What We Offer:
- Competitive Compensation: A competitive salary and a comprehensive benefits package, including 33 days of holiday, with options to buy or sell additional days.
- Growth Opportunities: Access to training and coaching for personal development and career progression, along with employee recognition programs.
- Health Benefits: Private medical insurance, health cash plans, dental coverage, health assessments, and life assurance.
- Wellbeing Initiatives: Discounts on gym memberships, cycle-to-work schemes, and a 24/7 employee assistance program.
- Inclusive Culture: A supportive and value-driven workplace that emphasizes ethics, dedication, solutions, and empathy.
How to Apply:
If you believe you possess the right experience for this position, please submit your CV through the application process. For any inquiries, feel free to reach out to our recruitment team for further information.
About Intrum:
Intrum is a leading provider of credit management services across multiple European markets. We play a vital role in helping businesses receive payments and supporting individuals with late payments, contributing to a stable economy. Our team of approximately 10,000 dedicated professionals serves around 80,000 companies throughout Europe.
At Intrum, we view everyone as a leader. We hold ourselves accountable while fostering trust and care for one another. This philosophy is reflected in our leadership principles: Deliver Impact, Inspire Trust, and Embrace Growth.
We are an equal opportunity employer and are authorized and regulated by the Financial Conduct Authority. Pre-employment screening will include credit, fraud, criminal record, right to work, and reference checks.
