Front Office Supervisor

4 days ago

London, Greater London, United Kingdom artotel Full time

Job Summary

We are seeking a highly skilled and experienced Front Office Supervisor to join our team at art'otel Hoxton. As a Front Office Supervisor, you will play a key role in ensuring the smooth operation of our front office and providing exceptional guest experiences.

Key Responsibilities

  • Lead and manage the front office team to deliver excellent guest service and achieve high levels of customer satisfaction.
  • Develop and implement effective front office operations to maximize efficiency and productivity.
  • Collaborate with other departments to ensure seamless communication and coordination.
  • Monitor and analyze front office performance metrics to identify areas for improvement.
  • Provide training and development opportunities for front office team members to enhance their skills and knowledge.

Requirements

  • Proven experience as a Front Office Supervisor or in a similar role in a hotel or hospitality environment.
  • Excellent leadership and management skills, with the ability to motivate and inspire a team.
  • Strong knowledge of front office operations, including check-in, check-out, and guest services.
  • Proficient in Microsoft Office and Opera, with experience in hotel management systems.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career development and advancement.
  • A dynamic and supportive work environment.
  • Access to training and development programs.
  • A chance to work with a talented and passionate team.

About Us

art'otel Hoxton is a unique and innovative hotel that combines art, culture, and hospitality. We are committed to delivering exceptional guest experiences and creating a work environment that is inspiring and supportive. If you are a motivated and talented individual who is passionate about hospitality, we encourage you to apply for this exciting opportunity.

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