Front Office Operations Supervisor

3 weeks ago

London, Greater London, United Kingdom DORSETT LONDON HOTEL LIMITED Full time £28,000

Position Overview: We are seeking a dedicated individual to take on the role of Front Office Operations Supervisor at DORSETT LONDON HOTEL LIMITED.

Key Responsibilities:

  • Assist the Rooms Division Manager and Front Office Manager in overseeing daily operations.
  • Manage and lead the front desk team to ensure exceptional service delivery.
  • Demonstrate flexibility and adaptability in assuming various responsibilities.
  • Exhibit strong leadership and communication skills, both verbal and written.
  • Ensure seamless coordination of front office tasks for efficient operations.
  • Take charge of front office operations in the absence of senior management.
  • Maintain high standards of guest relations and service quality.
  • Conduct daily hotel inspections to uphold cleanliness and comfort for guests.
  • Support the Front Office Manager in achieving financial objectives.
  • Engage with VIP guests as part of the hotel's guest recognition initiatives.

Additional Benefits:

  • 28 Days of Annual Leave
  • Complimentary Eye Tests for VDU Users
  • Discounted Accommodation Rates at Our Hotels
  • Pension Scheme
  • Referral Bonus for Introducing Friends
  • Social Events for Team Building

About Us: DORSETT LONDON HOTEL LIMITED is committed to providing equal employment opportunities and encourages applications from qualified candidates regardless of their background.

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