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Commercial Operations Manager

2 months ago

London, Greater London, United Kingdom CH&CO Full time

About CH&CO

CH&CO is a leading catering company that operates in the UK's most cherished venues. Our values of Craft, Creativity, and Community drive everything we do, from delivering great food and drinks to providing brilliant service and a focus on the details that make good restaurants, cafes, and bars great ones.

Job Summary

We are seeking a highly skilled Commercial Manager to join our team at the Royal Opera House. As a key member of our finance team, you will be responsible for reporting financial performance, conducting commercial analysis, and managing costs.

Key Responsibilities

  • Financial Reporting:
    • Report all financial aspects of performance to senior managers and the head office support team, including Profit and Loss (PnL), Flash, Labour, and consumption reports.
    • Ensure the timely and accurate delivery of financial information by the finance team.
    • Oversee budgeting, forecasting, and financial planning processes.
    • Monitor financial performance and implement corrective actions as needed.
    • Ensure profitability and cost-effectiveness across all commercial activities.
  • Commercial Analysis:
    • Conduct commercial analysis of sales performance, labour, and theoretical Gross Profit (GP).
    • Propose commercial improvements to increase profitability and operational efficiency.
  • Cost Management:
    • Transfer all costs and place and track all relevant accruals accurately.
    • Ensure all financial transactions are properly recorded and reported.
  • Sales Reporting:
    • Send weekly sales information to clients and senior managers.
    • Update senior managers with figures for monthly reports, ensuring clarity and accuracy.
  • Payroll Management:
    • Check weekly payroll figures to ensure they match with reporting.
    • Collaborate with the finance team to resolve any discrepancies promptly.
  • Team Leadership and Development:
    • Day-to-day management of the finance team, ensuring high performance and efficiency.
    • Foster progression and development within the finance team, identifying training and development needs to enhance their capabilities.
  • Stakeholder Communication:
    • Maintain strong communication with internal and external stakeholders regarding financial performance and commercial strategies.
    • Act as a key point of contact for all commercial matters, providing insights and recommendations.

What We Offer

As a Commercial Manager at CH&CO, you will have access to a range of benefits, including:

  • Personal Development and Training opportunities
  • Life assurance scheme
  • Pension scheme
  • Holiday allowance
  • Private medical eligibility
  • Eye care
  • A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
  • Family friendly support
  • Regular social events and communication with our leaders
  • A holiday purchase scheme
  • Volunteering days
  • Professional subscriptions
  • Recognition schemes and people awards
  • Long service awards
  • Access to some great high street discount vouchers
  • Cycle to work scheme