Customer Service and Rental Advisor
10 hours ago
We're seeking a highly organized and enthusiastic Rental Customer Advisor to join our South Street branch in Glasgow.
As part of our busy Arnold Clark Car & Van Rental team, you'll work closely with management and other staff members to deliver exceptional customer service.
Key Responsibilities- Deliver outstanding customer care through face-to-face and phone interactions.
- Utilize your exceptional communication and organizational skills to ensure tasks are completed efficiently.
- Handle customer complaints and queries in a professional manner.
- Monitor and control expenditure to optimize branch performance.
- Run daily reports and implement actions to drive business growth.
- Contribute to promoting the branch and maintaining a customer-centric focus.
- Cover other branches as needed to support the team.
- Strong administrative skills with attention to detail.
- Proven ability to work effectively as part of a team.
- Excellent communication skills with a customer-centric approach.
- Flexibility to work shifts on a rota basis, including weekends and covering other branches.
- A full UK driving license.
Arnold Clark Group is committed to creating a diverse and inclusive workplace where collaboration, unique perspectives, and multiple approaches are valued. We prioritize employee well-being, nurture talent, and encourage ambition. Our employees are at the heart of everything we do, and we strive to create an environment where everyone can thrive.
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Customer Service and Rental Advisor
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Customer Service and Rental Advisor
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