Car and Van Rental Advisor

3 weeks ago

Glasgow, Glasgow City, United Kingdom Arnold Clark Group Full time

About the Arnold Clark Group

The Arnold Clark Group is a leading car and van rental business with a strong commitment to delivering exceptional customer service. We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative.

Key Responsibilities

  • Provide exceptional customer service to our clients, ensuring a high level of satisfaction and loyalty.
  • Manage and process customer bookings, including car and van rentals, and ensure accurate and timely completion of tasks.
  • Collaborate with other departments within the Arnold Clark Group to ensure seamless communication and efficient service delivery.
  • Utilize various booking platforms and systems to manage customer bookings and updates.
  • Process payments and maintain accurate financial records.

Essential Skills and Qualities

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • High level of accuracy and attention to detail, with the ability to multitask and prioritize tasks efficiently.
  • Proactive and flexible attitude, with a strong commitment to delivering outstanding customer service.
  • Ability to work well under pressure and meet deadlines, while maintaining a high level of professionalism.

What We Offer

  • A competitive salary and benefits package, including private healthcare and life assurance.
  • Opportunities for training and development, to enhance your skills and career prospects.
  • A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.

How to Apply

If you are a motivated and enthusiastic individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].

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