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Customer Service Representative

2 months ago

Glasgow, Glasgow City, United Kingdom Arnold Clark Group Full time

We're seeking a highly organized and enthusiastic Rental Customer Advisor to join our Car & Van Rental team at the Arnold Clark Group.

About the Role

As a key member of our team, you'll work closely with management and colleagues to deliver exceptional service to our customers.

The ideal candidate will be flexible, organized, and committed to providing a high standard of customer service at all times.

Key Responsibilities

  • Deliver a consistently excellent level of customer care, both face-to-face and over the phone.
  • Handle customer complaints and queries in a professional and timely manner.
  • Monitor and control expenditure to ensure efficient use of resources.
  • Contribute to promoting the branch and maintaining a customer-centric focus.
  • Be flexible to work shifts on a rota basis, including weekends and cover other branches as needed.
  • Possess a full UK driving license.

In return, you'll enjoy a comprehensive benefits package, including private healthcare, life assurance, sick pay cover, maternity and paternity packages, enhanced holiday entitlement, and extensive training opportunities.

We value our employees and the communities we serve, and we're passionate about attracting individuals who take pride in their work.

What We Offer

  • A dynamic and supportive work environment.
  • Opportunities for career growth and development.
  • A comprehensive benefits package.
  • Generous retail discounts.

How to Apply

For more information about life at the Arnold Clark Group, please visit our website.