Client Relations Coordinator
4 weeks ago
Are you someone who possesses a confident demeanor, sharp attention to detail, and is proficient in utilizing CRM systems or similar platforms?
We are currently seeking a Client Relations Coordinator to enhance our team.
Key ResponsibilitiesAs a Client Relations Coordinator, your primary focus will be to provide exceptional support to our clients, ensuring they receive the correct products promptly and consistently. You will assist customers in exploring various product options while upholding our esteemed reputation within the construction sector.
Your main duties will include:
- Delivering sales support to a diverse clientele interested in our products and systems.
- Taking ownership of customer inquiries and collaborating with team members on issues related to customer service.
- Providing internal support to our field sales team.
The ideal candidate will have:
- A minimum of 2 years of experience in a customer service role.
- Familiarity with SAP is advantageous, while experience with a CRM system is essential.
At Dormakaba Group, we pride ourselves on being a globally recognized company with a family-oriented culture, employing over 15,000 individuals worldwide.
In the UK, we are committed to offering numerous development and training opportunities, supporting our workforce across various locations.
Employee BenefitsWe value our employees and offer a competitive salary along with a comprehensive benefits package, which includes:
- 25 Days Annual Leave + Bank Holidays
- Holiday Purchase Scheme (option to buy up to 3 additional days)
- Enhanced Pension Scheme (3% employee contribution, 6% employer contribution)
- Life Assurance
- Healthcare Support, including an Employee Assistance Programme
- Digital GP Service
- Employee Discounts
We invite you to explore this opportunity to join our dedicated team.
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