Commercial Operations Manager
2 months ago
We are seeking a highly skilled Commercial Operations Manager to join our team at Capita. As a key member of our Commercial team, you will play a critical role in ensuring the safe and cost-effective delivery of contracts.
Key Responsibilities- Contract Management: Assist the sales team in securing profitable and deliverable new business, providing commercial support in deal shaping, negotiations, and contracting.
- Risk Management: Identify, manage, and report on key commercial and legal risks, communicating with the Legal function as necessary.
- Contract Administration: Ensure all customer and supplier bids/contracts are approved and reviewed in line with deal approval governance and policy prior to submission/signature.
- Contract Review and Interpretation: Review, interpret, and advise on existing contract rights and obligations.
- Change Management: Lead change management of contracts, including the production of BAU contract variations.
- Reporting and Record-Keeping: Support the production of regular contract reporting and ensure contract records are maintained and accessible as directed.
- Meeting Minutes and Administration: Record, ratify, and circulate commercial/negotiation meeting minutes when required, and support the ongoing administration of contracts.
- Sub-Contractor Relationship Management: Support sub-contractor relationship management and due diligence activities.
- Client-Specific Management: Work as part of client-specific management teams, managing a pipeline of activity, and contributing to client-specific strategy, review, and performance.
- Desirable Experience: 2+ years' contracts experience and a demonstrable track record of owning and delivering pre- and post-contract activity.
- Contract Knowledge: Good understanding of bid preparation and submission processes (ITT, RFP, BAFO), and strong contract drafting and negotiation skills.
- Commercial Acumen: Good basic financial acumen (P&L, cashflow, balance sheet) and understanding of financial modeling, contract pricing, and differing pricing models.
- Communication Skills: Ability to produce reports and summaries clearly articulating key matters for a senior and/or non-commercial audience.
- Education and Qualifications: Ideally qualified to degree level or equivalent achieved through demonstrably successful experience.
Our Commercial team is one of Capita's central corporate functions, ensuring safe and cost-effective contract opportunities. We provide support to Capita Functions and advise on everything from risk to contract management, legal changes to commercial disputes.
What We Offer- Competitive Salary
- 23 Days' Holiday (Rising to 27)
- Company-Matched Pension
- Life Assurance
- Cycle2Work Scheme
- 15 Weeks' Fully Paid Maternity, Adoption, and Shared Parental Leave
- Paternity Pay of Two Weeks
- Voluntary Benefits
- Access to Employee Network Groups
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