Oncology Administrative Coordinator
3 weeks ago
Position Overview
An exceptional opportunity has emerged within the Oncology Department at Nottingham University Hospitals NHS Trust for an Administrative Coordinator to assist with clerical and administrative responsibilities.
This role entails a flexible work schedule, with hours to be determined.
Key Responsibilities
The selected candidate will join the Secretarial Team within the Cancer and Associated Services Directorate, providing essential administrative support.
The responsibilities include:
- Modifying patient clinic correspondence and ensuring timely distribution to patients and general practitioners.
- Generating clinic rosters from the hospital management system.
- Performing photocopying and scanning tasks as needed.
- Addressing inquiries from staff and the public, either via phone or in person, and directing them to appropriate resources when necessary.
- Accurately recording and updating patient data in compliance with reporting standards.
- Staying informed about available peripheral services, including transport and interpreting services, to assist patients effectively.
- Managing incoming mail and ensuring timely distribution.
- Utilizing hospital IT systems competently and participating in training to enhance personal skills relevant to departmental needs.
- Maintaining a clean and safe workspace, promptly reporting any hazards or issues.
- Exhibiting a professional demeanor and appropriate attire while on duty.
- Performing additional duties as required.
Candidate Profile
Qualifications
Essential:
- GCSE/GCE/O level qualifications, including English and Mathematics or equivalent.
Desirable:
- QCF/NVQ in Customer Service or Business Administration.
Experience
Essential:
- Experience in general office administration.
- Ability to work collaboratively within a team and demonstrate initiative.
Desirable:
- Prior experience within the NHS.
- Familiarity with hospital IT systems such as Medway PAS and Unity.
Communication Skills
Essential:
- Ability to communicate clearly and effectively.
- Capability to engage with a diverse range of patients and staff.
Analytical and Judgement Skills
Essential:
- Understanding the significance of confidentiality and adherence to relevant processes.
- Ability to operate in accordance with Trust Policies.
- Capability to exercise judgement and seek guidance when addressing queries.
Organizational Skills
Essential:
- Ability to effectively plan and manage personal time and routine tasks.
Physical Skills
Essential:
- Ability to work at a computer for extended periods.
- Capacity to maintain focus for prolonged durations.
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