Oncology Speciality PA

2 months ago

Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full time
Job Summary

We are seeking a highly organized and detail-oriented Speciality PA to join our dynamic Oncology team at Nottingham University Hospitals NHS Trusts. As a key member of our administrative team, you will provide exceptional support to our consultants and their teams, ensuring the smooth operation of our busy department.

Main Responsibilities
  • Provide administrative support to consultants and their teams, including managing diaries, coordinating meetings, and handling correspondence.
  • Accurately transcribe clinical letters using Winscribe, meeting tight deadlines and maintaining high-quality standards.
  • Establish and maintain administrative systems and databases, ensuring accurate and up-to-date information.
  • Manage incoming mail, results, and reports, ensuring timely and efficient processing.
  • Attend and organize meetings, taking minutes and ensuring action items are completed.
  • Ensure the accuracy of RTT patient data, maintaining high standards of quality and attention to detail.
  • Provide exceptional customer service, handling consultant queries and managing their diaries.
  • Make telephone calls to patients and their families, providing confidential and empathetic support.
  • Typing of clinical letters as required, maintaining high-quality standards and meeting deadlines.
Requirements
  • GCSE standard in English and Maths, with a minimum of 5 passes at grade C or above.
  • NVQ level 3 in Administration or equivalent.
  • Minimum of 2 years' secretarial experience, with audio typing skills and experience using Microsoft Office.
  • Excellent communication and relationship skills, with the ability to maintain confidentiality and sensitivity.
  • Frequent use of VDU equipment, with the ability to work effectively in a fast-paced environment.
  • Ability to manage time effectively, display initiative, and work within prescribed deadlines.
  • Able to use judgment to make decisions and solve problems, remaining calm and cooperative under pressure.
  • Flexible approach to work, with a willingness to adapt to changing priorities and deadlines.
About Us

Nottingham University Hospitals NHS Trusts is one of the largest employers in the city, with a central role in supporting the health and wellbeing of our local population. We are committed to delivering world-class healthcare, with a focus on research, education, and innovation.

We value diversity and welcome applications from individuals who share our commitment to excellence and our passion for delivering high-quality care. We offer a wide range of career opportunities, with a focus on personal development and growth.

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