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Clinical Administration Coordinator

3 months ago

Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full time

Position Overview

We are pleased to present a remarkable opportunity to become a part of the Administrative Team within the Oncology Division, focusing on Cancer and Related Specialties.

In this collaborative environment, your primary responsibilities will include the audio transcription and documentation of clinical communications across various specialties within the department.

Required Skills

The ideal candidate will possess:

  • Exceptional spelling and grammatical skills
  • Proficient typing abilities
  • Strong IT competencies
  • Keen attention to detail
  • A proactive approach to learning and professional growth

We Offer

A comprehensive training program tailored to NHS systems, along with ongoing support and mentorship to enhance your skill set.

Key Responsibilities

Your main duties will include:

  • Ensuring all clinical documents are accurately typed and processed within designated timeframes.
  • Completing or escalating tasks as necessary.
  • Familiarity with medical terminology is advantageous but not mandatory, as training will be provided.
  • Effectively managing your workload amidst fluctuating demands while meeting established deadlines.
  • Utilizing your initiative to address inquiries both within and outside the organization in a professional manner.

About Our Organization

As one of the largest employers in the region, we are dedicated to supporting the health and well-being of our community. Our organization is at the forefront of research, education, and innovation.

We are committed to fostering a diverse workforce and welcome fresh perspectives to enhance our team, ensuring we deliver exceptional healthcare to the diverse patient populations we serve. We are dedicated to transforming your role into a fulfilling career with numerous personal development opportunities.

We particularly encourage applications from individuals who identify as Black, Asian, and Minority Ethnic, or Disabled, as we strive for improved representation within our organization.

This role presents an exciting chance to work collaboratively within a dynamic Secretarial Support Team in the Oncology Division.

Working Hours

Core working hours are Monday to Friday, with flexibility to be discussed with your supervisor.

Following an initial training phase, we offer the possibility of a hybrid working model, combining on-site and remote work, with the expectation of at least one day spent on campus.

Job Duties

Your responsibilities will include:

  • Accurately transcribing clinical correspondence from digital dictation systems within specified timeframes.
  • Producing discharge summaries, clinical documents, and materials for publication through audio or copy typing.
  • Exercising judgment to prioritize requests based on urgency within established guidelines.
  • Conducting daily peer reviews of clinical documents to ensure high standards of accuracy and quality.
  • Communicating sensitive information with discretion and confidentiality.
  • Collaborating with outpatient administrators regarding appointments and essential clinical information to ensure timely patient care.

Communication and Relationship Skills

Essential

  • Proficient use of grammar and spelling
  • Ability to maintain confidentiality and demonstrate sensitivity and empathy in communications with patients and clients

Training and Qualifications

Essential

  • Minimum of 5 GCSEs or equivalent at grade C or above, including English
  • Demonstrated proficiency in typing skills

Analytical and Judgment Skills

Essential

  • Ability to complete tasks independently
  • Capacity to use judgment for decision-making to resolve issues or inquiries

Planning and Organization Skills

Essential

  • Capability to organize daily work tasks effectively
  • Ability to work within set deadlines
  • Consistently maintain high standards of work

Physical Skills

Essential

  • General proficiency in using VDU equipment