Executive Hotel Manager
1 week ago
ABOUT THE ROLE
We are seeking a highly skilled and experienced General Manager to join our team at The Duke of Cornwall Hotel. As a key member of our management team, you will be responsible for driving the commercial success of the property while delivering exceptional guest experiences.
KEY RESPONSIBILITIES
- Develop and implement strategies to drive sales and revenue growth, with a focus on the local tourist and corporate markets.
- Lead and inspire a high-performing team across all departments, ensuring exceptional performance in profit, people, and revenue growth.
- Conduct regular operations meetings with department heads to maintain high levels of communication and ensure seamless service delivery.
- Serve as an ambassador for the guest journey, ensuring that values and service behaviors are consistently delivered.
- Maximize revenue and manage occupancy effectively, while maintaining high levels of guest satisfaction.
- Coordinate and assist with guest satisfaction and guest resolutions, ensuring that all issues are resolved promptly and professionally.
WHAT WE'RE LOOKING FOR
- Experience as a General Manager or Deputy General Manager/Ops level, with a background in unbranded properties.
- Solid Food & Beverage experience, with a focus on delivering exceptional guest experiences.
- Excellent sales and revenue experience, with a proven track record of driving growth and profitability.
RBH BENEFITS
We offer a comprehensive benefits package that includes:
- Market-related salary and annual salary review.
- Annual performance-based bonus.
- 34 days annual leave.
WORK-LIFE BALANCE
We believe in maintaining a healthy work-life balance, and offer a range of benefits to support this, including:
- Employee Assistance Programme.
- Life Assurance.
- Company Sick Pay.
- Cycle to Work Scheme.
PROFESSIONAL DEVELOPMENT
We are committed to supporting the professional development of our team members, and offer a range of opportunities for growth and advancement.
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